Terms and Conditions

Price

As stated next to the item, we reserve the right to change without prior notice.

Delivery

Shoes are delivered in a drawstring gift bag and are sent via Royal Mails first class delivery service.

We do our very best to despatch orders within 2-3 working days, unless a particular product is out of stock we will then contact you. Most items on the site are held in stock and will always attempt to adjust the site if stocks run out. If an item is out of stock we will despatch the rest of your order and the out of stock item will follow.

*Damaged or Missing Order"

If your order is damaged in transit or goes missing we will make enquiries with the postal service. Please allow up to 14 days for a resolution.

Return Policy

If for any reason you would like to return your shoes, we offer a hassle free returns policy for exchange or a full refund excluding postage. Please return unworn shoes enclosing receipt within 28 days to we will be happy to exchange them for a different design or size.

Please return to the following address;

MY TWINKLE TOE SHOES

32 Turgis Road
Elvetham Heath
Fleet, Hampshire
GU51 1EJ

Please email us with any queries at sales@mytwinkletoeshoes.co.uk
We advise customers to obtain proof of postage when returning goods as we are unable to take responsibility of returned goods lost in transit .

Data Protection & Privacy

It is our policy never to sell or pass on your name and address to other organisations. You will never receive “junk mail” as a result of ordering from Twinkle Toe Shoes.

Secure Online Ordering

All of My Twinkle Toe Shoes online purchases take place in a secure safe environment using the latest security technology to protect our customers. Your information is encrypted to ensure your transactions with us are private and protected as they travel over the Internet.